Shipping policy
1. Order Processing
• Orders are processed within [1-3] business days (excluding weekends and holidays).
• You will receive a notification once your order has shipped, including a tracking number.
2. Shipping Rates and Delivery Times
• We offer various shipping options at checkout, which may vary by location.
• Estimated delivery times depend on the shipping method chosen:
• Standard Shipping: [5-7] business days.
• Express Shipping: [2-3] business days.
• Shipping charges are calculated and displayed at checkout.
3. International Shipping
• We ship to select international locations. Additional customs fees or taxes may apply and are the responsibility of the customer.
• Delivery times for international orders vary by destination.
4. Order Tracking
• Once your order has shipped, you will receive an email with tracking information to follow the progress of your package.
5. Shipping Issues
• Pinerose is not responsible for delays caused by carriers, customs, or weather conditions.
• If your package is lost or damaged during transit, please contact us at info@pinerosewear.com within 7 days of the delivery date.